You can permanently delete your Staff Docs account and data at any time. This page explains how to do it and exactly what gets removed. Deleting your account is permanent and cannot be undone.
This immediately cancels any active subscription, removes your account from our systems, and erases the documents, images and staff records stored in the App on that phone.
If you can't access the app, email contact@narvistech.com from the email address linked to your account, with the subject "Delete my account". To protect your data, we verify that the request comes from the account owner before processing it. We complete verified deletion requests within 30 days.
Because your documents and staff records are stored only on your phone, we cannot delete them remotely. To remove them, delete your account in the App or uninstall the App from each phone you used.
Backup files you saved yourself (for example to Google Drive, Files or WhatsApp) and lists or messages you shared from the App are outside our systems. Delete them from wherever you saved or sent them.
We may retain a limited amount of information where required for legal, tax or accounting purposes, or to resolve disputes and enforce our agreements. Payment records are held by our payment processors (Stripe, Google Play or Apple) in line with their retention obligations. Retained data is kept only as long as necessary and then deleted.
For any question about deleting your account or data, contact contact@narvistech.com. See also our Privacy Policy.